Terms and Condition

1. Introduction

Welcome to Yourexercises, a platform that enables allied healthcare professionals, including physiotherapists, chiropractors, and other health practitioners, to prescribe, track, and manage home exercise programs (HEPs) for their patients. By accessing or using our platform (the "Service"), you (the "User" or "Practitioner") agree to comply with and be bound by these Terms and Conditions (the "Terms").

Yourexercises is a paperless, dynamic home exercise program platform that provides feedback, reminders, and integration with practitioners' websites. We aim to improve healthcare delivery by offering a secure, HIPAA-compliant, and user-friendly service to both practitioners and patients. Our platform is available for use in Canada and the United States and is designed to comply with applicable federal, provincial, and local regulations.

Please read these Terms and the Privacy Policy carefully before using the Service. If you do not agree to these Terms, you must not use the Service.

2. Eligibility

To use Yourexercises, you must:

• Be a licensed healthcare professional such as a physiotherapist, chiropractor, or other allied health professional.
• Be legally capable of entering into binding agreements.
• Have access to the internet and a compatible device.

If you are a patient or individual seeking exercises, you must be registered with a healthcare provider who is authorized to prescribe exercises through the platform.

3. Services Provided

Yourexercises offers the following services:

• Home Exercise Program (HEP) Management: A digital platform for healthcare professionals to prescribe, manage, and track home exercise programs for their patients.
• Live Feedback Mechanism: A feature that allows real-time feedback between practitioners and patients regarding exercise completion and progress.
• Reminder Features: Notifications and reminders to both practitioners and patients about scheduled exercises and updates.
• Website Integration: Practitioners can integrate the platform with their website to enhance professionalism and brand image.
• Data Storage: Secure storage of patient data in compliance with HIPAA, PIPEDA, and other relevant privacy regulations.

4. Registration and Account Security

To access the platform, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• Account Information: You must provide accurate and up-to-date information when registering.
• Security: You agree to notify us immediately of any unauthorized access or breach of security involving your account.

5. Data Collection and Use

As a user of the platform, you acknowledge that:

• Patient Data: You may collect, store, and share patient health information through the platform. You are responsible for ensuring that all data collection complies with applicable laws, including HIPAA (for U.S. users), PIPEDA (for Canadian users), and other relevant privacy regulations.
• Consent: By using the platform, you confirm that you have obtained the necessary consent from your patients for collecting, processing, and storing their data, and that such data is used solely for healthcare purposes within the platform.
• Data Usage: You agree that data may be used for improving the platform, but personal health data will remain confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Platform Availability and Usage

We strive to keep the platform available at all times, but we do not guarantee uninterrupted or error-free access. You agree that:

• Maintenance and Downtime: The platform may occasionally be unavailable due to maintenance, updates, or other reasons.
• Compliance: You are responsible for ensuring that your use of the platform complies with all applicable local, provincial, and federal laws, including those concerning patient confidentiality and medical data protection.

7. Restrictions on Use

You agree not to:

• Use the platform for any unlawful, harmful, or fraudulent activities.
• Impersonate another person or entity, or misrepresent your affiliation with any person or entity.
• Attempt to interfere with or disrupt the functioning of the platform.
• Reverse-engineer, decompile, or disassemble any part of the platform.

8. Subscription and Payments

• Subscription Plans: Yourexercises on a subscription model. You agree to pay all fees associated with your chosen subscription plan.
• Payment Methods: Payments will be processed via our secure payment system. You are responsible for ensuring that your payment information is accurate and up to date.
• Refund Policy: Refunds will only be issued in accordance with the terms set forth in the applicable subscription plan or if required by law.

9. Termination

We may suspend or terminate your access to the platform if we believe you have violated these Terms or if required by law. You may also terminate your account at any time by contacting us through the support channels.

10. Disclaimers and Limitations of Liability

• No Medical Advice: The platform provides tools for managing home exercise programs but does not offer medical advice. You are solely responsible for the medical care and decisions regarding your patients.
• Limitation of Liability: To the fullest extent permitted by applicable law, Yourexercises will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.
• Platform "As-Is:": The platform is provided "as-is" without warranties of any kind, express or implied.

11. Governing Law

These Terms will be governed by the laws of the jurisdiction in which you reside, either the United States or Canada, depending on your location. Any disputes will be resolved in accordance with the relevant courts in your jurisdiction.

12. Changes to Terms

Yourexercises reserves the right to modify these Terms at any time. We will provide notice of any material changes and will post the updated Terms on our website. Your continued use of the platform constitutes your acceptance of the modified Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Yourexercises Support Team
Email: support@yourexercises.com
Website: www.yourexercises.com